Privacy Policy | Exclusive Concrete Leads

This Privacy Policy explains how ExclusiveConcreteLeads.com ("we," "us," or "our") collects, uses, and protects information when you use our website or services. By using this site, you agree to the practices described here.

1. Who We Are

ExclusiveConcreteLeads.com is a lead generation service that connects homeowners seeking concrete work with local concrete contractors. We operate in the United States. For privacy inquiries, contact us at the address listed at the bottom of this page.

2. Information We Collect

From homeowners requesting concrete estimates

Name
Phone number
Email address
Service address or ZIP code
Project details (type of work, timeline, notes)

From contractors claiming a territory or starting a trial

Name and business name
Phone number and email address
Service area and ZIP codes
Payment information (processed by our third-party payment provider — we do not store card numbers)

Automatically collected data

IP address and general location
Browser type, device type, and operating system
Pages visited, time on site, referring URL
Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

Purpose	Data Used
Deliver homeowner leads to the contractor serving that area	Name, phone, email, address, project details
Contact you about your inquiry or account	Phone, email
Process contractor subscriptions and billing	Name, email, payment info (via third-party processor)
Improve the site and diagnose technical issues	Usage data, IP address
Run advertising and measure ad performance	Cookies, pixel data (see Section 5)
Comply with legal obligations	Any data required by law

We do not sell your personal information to data brokers or unrelated third parties.

4. How We Share Your Information

With contractors

When a homeowner submits a request, their name, phone number, email, address, and project details are shared with the contractor who holds the exclusive territory for that area. This is the core function of the service.

With service providers

We work with third-party vendors who help us operate the site and service. These include payment processors, email delivery services, CRM tools, and analytics platforms. These vendors are contractually required to use your data only as directed by us and only for the purpose of providing their service.

With advertising platforms

We use Facebook Pixel and Google Ads tracking to measure the performance of our advertising campaigns. These platforms may receive information about your visit to this site through cookies and pixels. See Section 5 for details.

For legal reasons

We may disclose information if required by law, court order, or to protect the rights, safety, or property of our users or the public.

5. Advertising & Tracking

We run ads on Facebook and Google to reach concrete contractors. As part of this, we use:

Meta (Facebook) Pixel — tracks visits to our site and form submissions. Facebook may use this data to show you ads on Facebook and Instagram, or to match your visit to your Facebook profile. You can opt out via Facebook's ad settings.
Google Ads & Google Analytics — tracks site behavior and ad conversions. You can opt out via Google's ad settings or by installing the Google Analytics opt-out browser add-on.

These platforms operate under their own privacy policies. We do not control how they use data collected through their tools.

6. Cookies

We use cookies and similar technologies to operate the site and support advertising.

Cookie Type	Purpose
Essential	Required for the site to function (form sessions, security)
Analytics	Track page views, user flow, and site performance
Advertising	Facebook Pixel, Google Ads conversion tracking

You can manage or block cookies through your browser settings. Disabling certain cookies may affect site functionality.

7. Data Retention

We retain personal data for as long as needed to provide our service and meet legal obligations. Homeowner lead data is generally retained for 24 months. Contractor account data is retained for the duration of the account and for a reasonable period after termination. You may request deletion of your data at any time (see Section 8).

8. Your Rights

Depending on where you live, you may have the following rights regarding your personal data:

Access — request a copy of the data we hold about you
Correction — request that we correct inaccurate information
Deletion — request that we delete your personal data
Opt-out of marketing — unsubscribe from emails at any time using the link in any message we send
Do Not Sell / Do Not Share — we do not sell personal information. If your state law provides a formal opt-out right, you can exercise it by contacting us below.

California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information.

To exercise any of these rights, contact us using the information in Section 10. We will respond within 30 days.

9. Data Security

We use reasonable technical and organizational measures to protect your personal information — including encrypted connections (HTTPS), access controls, and secure third-party vendors. No method of transmission over the internet is 100% secure. If you believe your information has been compromised, contact us immediately.

10. Children's Privacy

This site is intended for adults and business owners. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have collected data from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of the page. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, reach us at:

Company

ExclusiveConcreteLeads.com

contact@exclusiveconcreteleads.com